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Privacy Policy

Last Updated: May 10, 2026

Introduction

cyber-helix ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Complete inquiry or contact forms
  • Request consultations or services
  • Subscribe to communications
  • Correspond with us via email

This may include your name, email address, company name, job title, and any information you choose to include in messages.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • IP address and general location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested services
  • Communicate about consultations, projects, and deliverables
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you submit forms or agree to communications
  • Contract: To fulfill services you've requested
  • Legitimate Interests: To improve our services and protect our business
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties who assist with website hosting, email delivery, and analytics
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

All third parties are required to maintain confidentiality and handle data in compliance with applicable privacy laws.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Client engagement data is typically retained for seven years following project completion to meet professional and legal obligations.

Your Rights

Under UK GDPR and data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Cookies and Tracking

We use cookies to enhance website functionality and analyze usage. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is primarily processed within the United Kingdom. If transfers outside the UK are necessary, we ensure appropriate safeguards are in place in compliance with UK data protection law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact:

cyber-helix
127 Kensington High Street
London, W8 5SF
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

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